🌷 Frequently Asked Questions (FAQ)

🌷 Frequently Asked Questions (FAQ)

We’ve answered the most common questions about our products, delivery, and shopping experience.
If you can’t find what you’re looking for, feel free to contact us anytime at Mani.1392230@gmail.com 💌

💐 ABOUT OUR PRODUCTS

1. What is the 24-Day Magic Flower Bouquet?
It’s a unique creative experience that lets you build your own bouquet, one piece at a time over 24 days.
Each day reveals a new flower until you complete a stunning bouquet that lasts forever.

2. Are the flowers real?
No 🌸 — our bouquets are made from high-quality decorative pieces that look just as beautiful as real flowers but never wilt.

3. Is it easy to assemble?
Yes! Each set includes clear step-by-step instructions.
It’s relaxing, fun, and perfect for all ages — no special skills needed.

4. Can I offer it as a gift?
Absolutely 🎁
The 24-Day Magic Flower Bouquet makes a wonderful gift for Christmas, birthdays, anniversaries, or any special occasion.
You can even ship it directly to your loved one with a personal note.

5. Do your products come with a warranty?
Yes 🌼
All our products are covered by a 90-day warranty from the date of delivery.
If your item arrives defective or has a manufacturing issue, we’ll replace it or refund you — no questions asked.

🚚 SHIPPING & DELIVERY

6. Do you ship internationally?
Yes 🌍
We proudly ship worldwide, including Canada, the United States, Europe, the UK, and more.

7. How long does delivery take?
All orders are delivered within 8–12 business days anywhere in the world.
We work with trusted carriers to ensure safe and timely delivery.

8. Is shipping free?
Yes 🌸
Standard worldwide shipping is free for all orders — no minimum purchase required.

9. Will I receive a tracking number?
Yes! You’ll receive an email with your tracking number once your order ships.
You can follow your package in real time.
If you don’t see the email, check your spam or junk folder.

💳 ORDERS & PAYMENTS

10. What payment methods do you accept?
We accept all major secure payment options:

  • Visa, Mastercard, American Express

  • Apple Pay & Google Pay

  • Shopify Secure Payments

All payments are encrypted for maximum security.

11. Can I modify or cancel my order after placing it?
If your order hasn’t shipped yet, yes — please contact us immediately at Mani.1392230@gmail.com.
Once shipped, orders can no longer be modified or canceled.

🔄 RETURNS, REFUNDS & WARRANTY

12. Can I return my order?
Yes — returns are accepted within 15 days of delivery, provided the item is unused and in its original packaging.
To start a return, just email us at Mani.1392230@gmail.com.

13. What if my product is defective or damaged?
We’re truly sorry! 💔
Contact us within 7 days of receiving your order with a photo of the issue.
We’ll send you a replacement or full refund under our 90-day warranty policy.

14. How long does a refund take?
Refunds are processed within 5–10 business days after we receive and inspect your returned item.

🌸 ABOUT MYFLOWERS

15. Where is MyFlowers based?
MyFlowers is an independent brand inspired by nature, creativity, and the joy of giving.
We collaborate with reliable fulfillment partners to ship quickly and safely worldwide.

16. How can I contact you?
We’re always happy to help 🌷
📧 Email: Mani.1392230@gmail.com
📱 WhatsApp: +33 07 53 24 58 41
🌐 Website: https://myfl0wers.shop

💕 Still Need Help?

We’re here for you!
Reach out via email or through our Contact page, and our support team will respond within 24 hours.

✨ MyFlowers — where creativity blooms forever. 🌸